Salesforce Certified Associate Exam

The Salesforce Certified Associate exam covers these key topics, each making up a certain percentage of the exam.

  • Salesforce Ecosystem: 32%

  • Navigation: 28%

  • Data Model: 25%

  • Reports and Dashboards: 15%

By successfully passing the Salesforce Associate exam, candidates demonstrate knowledge, skills, or experience in the following areas.

  • How the Salesforce CRM Platform solves the challenge of connecting departments and customer data

  • Types of business challenges that can be solved by Salesforce Customer 360

  • Key Salesforce Platform terms